Money Order Refund Request

Complete the fields below to proceed with your refund request.

If you don’t have the original copy of the money order or receipt , please fill this form instead.

Contact Information

Please enter the First Name

Please enter the Last Name

Please enter a valid Email Address

Please select the Code

Please enter a valid Phone Number

Please use first name and last name from a valid ID
Address

Please enter the Address

Please enter the Apartment Number

Please enter the City

Please enter the State

Please enter valid Zip code

Please enter the Country

Only complete and submit this refund request if the Money Order(s) has not been cashed. If you have given the Money Order(s) to the payee and/or suspect that the Money Order(s) has been cashed, please verify the status of the Money Order(s) by calling 1-800-999-9660. If you decide to submit this request, make sure to include the following:
1. Proof of purchase: a scanned image/photo of either of the following is acceptable: a.) Money Order Receipt; or b.) Money Order. Please retain a copy of all documents you provided for your records. If you do not have any of the above, please complete a Money Order Research Request form by clicking this link or by calling 1-800-999-9660.
2. The issuer will contact the purchaser whether the refund request is approved or rejected. You may receive individual responses with each Money Order submitted.
3. A non-refundable processing fee per Money Order submitted is required to process this request. The applicable fee will be deducted from each Money Order if the request is approved, and the Money Order has not been cashed. Fees may vary depending on the face value of the Money Order, the payout option selected, among others. More details regarding fees on this form.

Review and Submit

Contact Information
Name
Email
Phone number
Address
Payout Information
Payout Mode
Pickup
Money Order Information
Number
Amount
Date of Purchase
Payable to (name)
Reason for Refund
Location
Total
Terms and Condition
To induce the issuer to refund to me the face amount of the above money order(s) minus the applicable processing fees for each Money Order, and in consideration of that payment, I authorize the issuer to stop payment on this money order, and agree to reimburse the issuer for this refund and to hold the issuer harmless against any and all or liability to which it may be subject by reason of this refund to me, by reason of my alleged loss of money order, or by reason of the negotiation of the money order. Issuer will attempt to stop the payment if all documentation is received but cannot guarantee the money order will not be presented and honored. I also authorize the issuer to contact me via email, text, phone, or postal mail at the contact information provided on this form regarding this request, if needed.

Please type your full name in the signature field

Date
Date Changed please fill form again
You have reached the limit of 5 money orders.

Money Order Information

Money Order 01

Minimum and maximum 11 digits allowed

Please enter amount

Please select the date

Please enter the payee name

Please select the reason for this refund

Purchase Location

Please enter the location name

Please enter the city

Please select a state

Please select country

Proof of Purchase
Upload Money Order or receipt with Barcode
Front View

Additional File (Optional)

Additional File (Optional)

Total 000.00
Total 000.00

Preferred Payout Option

Go to any Western Union location and pickup your cash.

Typically 3 to 5 business days

Receive a check at your mailing address.

Typically 15 to 20 business days

Mailing Address

Processing fees
  • $0 fee for Money Orders with a face value of $5 or below.
  • $5 fee for Money Orders above $5 and less than $100.
  • $15 fee for Money Orders with a face value of $100 or higher.